Return & Exchange Policy
In case you change your mind to exchange with another product there are certain conditions you need to follow:
- First, you need to send back the shipment to us and request another product or size in exchange.
- Secondly, you need to confirm the product and size you willing to have then we will ship again but you need to pay the difference if any.
Another condition, if you are not satisfied with the size, design or color of the product mention on our website. All you have to do is just take a picture while you wearing and along with tag on it in 7 business days. If the issue you are pointing has really existed then your request will be approved and solve the issue in a respectable manner.
It is to inform you that more than one return or exchange won’t be accepted, no misuse of the product will be entertained.
- Made to order items or custom orders are not exchangeable neither refundable.
- In case we accept your return then the customer is liable to pay the shipping cost of returning the item and also liable to pay the cost of earlier shipment we sent to you as it was not free to us by Shipment Company.
- If tag or labels are missing then no refund, return or exchange will be entertained.
Quality control inspector checks each and every product like size, color, sewing, and shades. Still, you have issues then feel free to email us and highlight the issue you are facing.
However, in certain situations we don’t grant a refund under these circumstances:
- You altered the product
- You buy unintentionally
In case of order cancellation, you have to place your cancellation request with a day and the request is processed and completed in 2 days then your payment will be refunded in a respected account. Furthermore, there are some other scenarios and where conditions apply:
If an order is canceled after 2 days then the company reserve the right to charge 35% amount on the entire accumulated order.
If the order is canceled after 4 days the company reserves the right to charge 50% amount on the entire accumulated order.
No order cancellation will be entertained after the 5th day of the order.
After return confirmation, a code will be provided to you and you need to mention the code on the box before shipping product back to us.
We value all of our customers and mention each product as a gift so you don’t have to pay the customs duty but in case of any duty, you have to pay your customs in order to enjoy the product.
When a customer demands a return he or she would be charged restocking fees which would be 10% of the initial purchase price of the merchandise.